This feature allows you to submit a corrective action task for validation once the corrective measures have been implemented.
Note: when a corrective action is assigned to a user, a task with a Corrective Action tag is assigned to that user. This task can be viewed from the My Tasks section of the dashboard.
STEP 1
To complete a corrective action task, go to the platform dashboard, in the My tasks section. Among the tasks assigned, identify the one with the Corrective Action tag.
Figure 1: Dashboard page with the corrective action task.
STEP 2
Click on the name of the corrective action task to view the details. Read about the finding, the corrective action to be taken and the due date.
If issues prevent completion of the corrective action by the due date, it may be put on hold.
If a particular control has been assigned to you in connection with the corrective action, make sure you have submitted it for validation before completing and submitting the corrective action.
Figure 2: Corrective action details page.
STEP 3
Once you have separately answered the control task initiated by the corrective action, click on Submit for validation.
Figure 3: Corrective action details page with submit button for validation.
STEP 4
In the window that appears, add a note, then click on Submit for validation to confirm.
Figure 4: Window for submitting a completed corrective action for validation.
STEP 5
The status of the corrective action changes to Submitted for validation with the note added.
Figure 5: Details page of the corrective action submitted for validation.
NOTES
Please note that this document is only a brief guide. The AlphaCCO support team will be happy to assist you if you require further guidance. Please do not hesitate to contact us at .support@alphacco.com