This feature allows you to send a reminder for a pending task to several users assigned to it. To do this, you must have the superuser role.
STEP 1
To send a batch reminder, access the Tasks & Approvals section of the platform menu. Then click on the All tasks and approvals section, and search for the control using a keyword.
Figure 1: Tasks and approvals menu page with the All tasks and approvals section
STEP 2
Click on the control name in the search results to access the details.
Figure 2: Result page for control searched with a keyword
STEP 3
Check or select all users to whom the reminder is to be sent, then click on Send reminder.
Figure 3: User selection page with send reminder button
STEP 4
In the window that appears, fill in the required fields (subject and reminder note), then click on the Send button. A reminder e-mail will then be sent to all selected users.
Figure 4: Reminder e-mail note window.
STEP 5
You can check the reminder sent to individual users in the menu Administration → Email log.
Figure 5: Email log page from the menu.
STEP 6
Search for the keyword reminder and apply the Forms filter to display reminder emails for a specific form.
Figure 6: Search results page and reminder filtering
NOTES
Please note that this is only a brief guide. The AlphaCCO support team will be happy to assist you if you require further guidance. Please do not hesitate to contact us at support@alphacco.com