This feature allows you to cancel a single or multiple tasks in progress or pending, assigned to one or many users. To do so, you must have the superuser role.
STEP 1
To cancel a task from the Compliance ->Task management menu, search for the task name or select the form associated with the task from the list of forms.
Figure 1 and 2: Task search page
STEP 2
Use the Status filter to filter tasks with pending or in progress status.
Figure 3 and 4: Task search page with filters
STEP 3
Single task cancellation
Select the task to be cancelled, then click on the Status button. Select Cancelled, then give the reason for cancellation and click on Change status.
Figure 5 and 6: Single task cancellation page.
The selected task is now cancelled.
Figure 7: Page of a cancelled task.
STEP 4
Batch cancellation of multiple tasks
Select the tasks to be cancelled from the same form, then click on the Status button. Select Cancelled, then give the reason for cancellation and click on Change status.
Figure 8 and 9: Batch task cancellation page.
The selected tasks are now cancelled
Figure 10: Batch cancelled tasks page.
NOTES
Please note that this document is only a brief guide. The AlphaCCO support team will be happy to assist you if you require further guidance. Please do not hesitate to contact us at support@alphacco.com.